I notice that there's no dedicated page for Accessibility on your website. Disabled people would buy tickets much more readily if basic access information was already on the website without us having to ask questions and wait for a reply. All music venues should commit to having this information on their websites if they're committed to equal access.
For example, I need to know what facilities there are for wheelchair users at the venue. Is there a dedicated viewing area for wheelchair users? Is there a disabled loo? Is there level access throughout?
I won't be buying any tickets until I know for sure that I can operate in the space.